MODintelechy is a data-driven agency focused on strategy, creativity, and technology.
MOD is looking for an Account professional w/5-7 yrs of client-facing experience,
preferably in the B2B and MarTech space, that will lead the way to innovative solutions
and advocate for the client every day.
preferably in the B2B and MarTech space, that will lead the way to innovative solutions
and advocate for the client every day.
The Account Manager owns projects from brief to completion and will often be able to
contribute creative ideas, marketing solutions, and strategic perspectives. Their
knowledge of the client and their client’s services should demonstrate sound
understanding and insight to help guide MOD teams. In addition, we empower account
leads to make key decisions about the client work MOD does and have autonomy over
their client relationships.
contribute creative ideas, marketing solutions, and strategic perspectives. Their
knowledge of the client and their client’s services should demonstrate sound
understanding and insight to help guide MOD teams. In addition, we empower account
leads to make key decisions about the client work MOD does and have autonomy over
their client relationships.
The right person would possess key attributes such as exceptional communication skills,
unwavering attention to detail, and an innate desire for cross-departmental teamwork
and project completion.
unwavering attention to detail, and an innate desire for cross-departmental teamwork
and project completion.
The preferred location is Austin, TX / but the role is remote optional outside TX.
Responsibilities:
- Build and develop effective relationships with clients, their partners, and customers, and is the primary point of contact with whom clients reach out for any project-related activity, discussions, problem-solving, new projects, and proactively manages client expectations as needed.
- Hold a superior understanding of the client’s product(s), goals, organization, stakeholders, business issues, market, competition, and marketing efforts.
- Maintain a good overview of account activity with project progress and overall service, and uses a collaborative approach internally and across agency partners to ensure happy and productive relationships.
- Effectively manage activity/projects/meetings with clients on a day-to-day basis, including delivery of project requirements, strategies, updates, new projects, etc.
- Create project briefs including an overview, strategy, budgets, and full scope of project needs with general project deadlines and/or milestones in partnership with the strategy team and ensure client alignment on briefs and KPIs (key performance indicators).
- Work directly with team stakeholders, including Demand Gen specialists, Solutions Architects, Strategists, Analysts, and Project Managers on briefs to ensure all necessary information is included.
- Coordinate with the Project Manager when team members (i.e., demand generation, MarTech, Analytics, etc.) need to be available for client meetings to present creative strategies, data, tech, etc.
- Monitor and evaluate campaign effectiveness and proactively provide results to clients for continuous improvement. Supports identification of key insights and recommendations based on program data.
- Ensure delivery of all client administration, including briefing documents, agendas, meeting reports, monthly reporting, etc.
Required Experience:
- Five + years of full-time experience in a digital and/or consulting agency working with B2B clients
- Proven ability to manage relationships with brands as well as project delivery
- Coordination of marketing automation /email marketing experience required
- Knowledge and confidence with marketing technology, including Salesforce and marketing automation platforms such as Eloqua, Marketo, Pardot, and HubSpot (although direct work within these technology instances is not required)
- Experience with renewal or subscription marketing preferred
- Excellent skills with resource management
About Us
- MODintelechy is a full-service, data-driven creative and marketing agency based in Austin, Texas. MODintelechy integrates creative, digital, and data solutions to drive continuous growth and deliver outstanding customer experiences for mid-market and enterprise global brands.
Job Type
- Full-time