Attended CS Summit Austin
By moddeveloper /
We attended the Customer Success Collective’s CS Summit conference in Austin, where automation and AI took center stage in driving renewals. Scaling CS isn’t just about headcount—it’s about smart automation that boosts efficiency and engagement. AI-powered onboarding and lean automation strategies are making renewals more predictable, while cross-team alignment ensures long-term value. The key takeaway?…
New Client Alert! Transforming HPE’s Long-Tail Renewals Process January 2025
By moddeveloper /
We’re thrilled to kick off a new partnership with HPE to elevate their global renewals process and unlock new opportunities for growth. Our work will focus on building a clear vision for scalable success, tailored engagement models, and actionable execution plans that drive automation, efficiency, and long-term impact. We’re excited to support HPE and turn…
Celebrating a Year of Excellence
By moddeveloper /
As we close out the year, we’re celebrating a truly remarkable journey marked by award-winning collaborations, groundbreaking projects, and countless moments of inspiration. We’re deeply grateful to our incredible team and our amazing clients, whose passion and dedication transform vision into reality every day. Here’s to all we achieved in 2024 and to the opportunities…
MarCom Gold Award Winner!
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We’re both excited and honored to wrap up the month with a MarCom Gold Award win in the category of B2B Website – Professional Services! The Lenovo APOS Resource Center, created in close collaboration with the Lenovo APOS team, consolidates hundreds of static assets into a single, best-in-class digital hub. Designed to empower Channel Partners,…
Attending TSIA World ENVISION
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This conference was packed with insights on harnessing AI, building stronger customer connections, and transitioning to digital-first, data-driven models. Sessions emphasized the power of AI to streamline customer success, enhance self-service, and drive revenue, all while aligning sales and service teams for a unified customer journey. As more companies shift to SaaS, strategies for revenue…
Partnering with Lenovo for Customer-Centric Success
By moddeveloper /
We had an exciting few days in Denver with our client Lenovo where we started to shape their annual roadmap for the next fiscal year! We explored new paths for innovation, efficiency, and global expansion all rooted in data with the customer at the center. We’re looking forward to a year of growth and continued…
Client Achieves Win Rate Boost!
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We are thrilled to see our client SFE achieve an impressive increase in their bid season win rate! Our strategic enhancements to their sales enablement are delivering measurable results and contributing to their continued success.
New Client Alert! Global MarTech Audit for Videojet
By moddeveloper /
We’re gearing up for an exciting MarTech audit with a global leader in the product identification space, Videojet. Known for their in-line printing, coding, and marking solutions, this industry giant is set to overhaul their marketing technology stack at the country level as they prepare to globalize their efforts. The goal? To rebuild the foundation…
New Client Alert! Transforming Anaconda’s Marketing Strategy
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We are thrilled to partner with a leading AI company, Anaconda, to revolutionize their marketing strategy. Our goal is to develop a North Star Transformation Strategy that aligns with their product-led growth model. We’ll start with a thorough CX Journey Evaluation & MarTech audit, focusing on optimizing processes, structures, and channels to elevate their customer…
Expert Panel at TSIA
By moddeveloper /
At the TSIA INTERACT “Ask the Experts” panel, industry leaders from Informatica, Lenovo, Cleverbridge, and our very own Scott Thomas discussed real-world AI applications, preparing data for AI integration, and leveraging TSIA’s APLAER (Analyze, Place, Land, Adopt, Expand, Renew) model to drive success through data and analytics, while emphasizing the importance of asking the right…
STRIKING FORWARD
By moddeveloper /
We’re thrilled to announce the start of our partnership with Anaconda, the premier open ecosystem for sourcing, building, and deploying data science and AI initiatives worldwide. Stay tuned for exciting updates!
OFF TO TSIA
By moddeveloper /
The MODintelechy team is headed to the TSIA World INTERACT conference once more! This time, our very own Scott Thomas will be part of a panel of experts discussing the profound effects of data and the AI revolution on revenue optimization and customer success.
GETTING A GOLD STAR
By moddeveloper /
Akamai Technologies honors outstanding achievements with their Gold Star Awards, celebrating invaluable contributors and efforts propelling the business forward. Today, we’re thrilled to share that our partners—Amy Empson, Jessie Dawson, Kunal Bhatt, and Richa Rajput—have received this esteemed recognition. Your dedication to digital transformation, embrace of ambitious ideas, and talent for rallying the organization inspire…
A New Era for Enablement
By moddeveloper /
After multiple iterations of decks, PDFs, and other static collateral, we launched the Lenovo Resource Center – an entirely digital space for a complete sales enablement experience—including its own brand, visual identity, and employee journey.
TSIA STAR Award for Innovation
By moddeveloper /
Lenovo needed a frictionless digital buying experience. MODintelechy jumped in to help with B2B CX strategy, digital transformation, sales enablement, and GTM program development. The result? A GOLD TSIA STAR Award for Innovation in Customer Growth and Renewal.
Sailing Forward With SAP
By moddeveloper /
As the market leader in enterprise application software, SAP helps companies of all sizes and industries run better by providing transparency, resiliency, and sustainability across supply chains—and now has a MOD partnership behind them.
MOD & Dell Take On TSIA World
By moddeveloper /
Highlight of the conference? Presenting with Dell Technologies about our 10+ year partnership and how we scaled an automated, data-driven renewals program—revolutionizing both their contact strategy and their revenue streams. Some call it digital transformation, we call it “grabbing the tiger by the long-tail.”
Solidifying a Strategy with SolidWorks
By moddeveloper /
As a leading software company specializing in intuitive and powerful solutions for engineers and designers across various industries, SolidWork’s technology speaks for itself—and we’re proud to officially launch our partnership.
Maria Orozova Does Mentoring Monday
By moddeveloper /
Our very own Maria Orozova put her mentorship to the “speed dating” test by participating in another Mentoring Monday in Austin. Sponsored by the Austin Business Journal, the event aims to connect women with experienced leaders in the business and nonprofit worlds—providing a casual, fast-paced coaching atmosphere.
Reflecting On Our 15th Anniversary
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15 years, 85+ awards, and a mountain of lessons that continues to grow! To celebrate our anniversary, we dusted off our time machine and took a trip down memory lane—reflecting on the milestones, accomplishments, and partnership that have defined our unexpected journey. Time flies when you’re on a deadline.