Scaling the Customer Renewal Process
By now we all know that the renewals motion is more of a growth opportunity than perhaps any other business outcome for a SaaS organization. According to Bain & Company, a 5% increase in customer retention can deliver as much as a 25% to 95% increase in profits.
MODintelechy has decades of experience delivering optimized and scaled Renewals processes and managed services for automation and customer lifecycle notifications. From renewals GTM strategy and program design to sales enablement and change management, our team is well versed in building meaningful, automated Renewals conversations. By starting the Renewal motion early, scaling with people, automation, and notifications technology—we help you deliver proactive value to your end customer.