By Scott ThomasPost-Sales, Strategy

Long-Tail Renewals Strategy

Starting around 2014, a new trend emerged and disrupted the way we think about customer acquisition-subscription marketing. Or for those that believe in the permanent demand behind the trend, an…

By Scott ThomasStrategy, Technology

Make Martech Matter: Change the Human Software First

The world is moving fast. Technology is moving even faster. And Arthur C Clarke wasn’t wrong when he famously proclaimed, “advanced technology is indistinguishable from magic.” Indeed, today’s tech is…

By Scott ThomasAgency

What to Outsource and Working Remote Whatever the Circumstance

Before the global health crisis took mass effect, I sat down with Brian Peters, Founder and CEO of Bucket List Events for the first episode in our MODcast series, conversations…

By Scott ThomasAgency

Why You Should Foster Client (and Customer) Relationships with Data and Authenticity

When you consider the traditional ad agency model for a minute, it’s soon clear why there has been so much industry disruption from trendy “innovation agencies” or “idea factories.” The…