The Secret to Omni-channel Success: A Guide to Atomic Content

By Lauren Stokes / Marketing, Strategy

The Rise of Omni-channel No longer just a dream, the pressure to deliver seamless, personalized omni-channel experiences across the customer journey has permeated nearly every marketing organization. Advancements in technology, data and analytics capabilities have made omni-channel a reality but many companies fail to consider the need to also advance their approach to content operations…

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Data, Data, Data: The Key to B2B Lifecycle Marketing

By MODintelechy / Data + Analytics, Marketing, Technology

Customers want consistency. That doesn’t mean the same content over and over (and over)—it means a consistent effort to understand their needs and deliver relevant value over time. Think of it less as a short-term transaction, and more a long-term relationship. As the digital world becomes noisier, brands that feel familiar are able to cut…

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Remembering The Big Picture: Why B2B Brands Must Unify Their Marketing Strategy

By Maria Orozova / Data + Analytics, Marketing

We’ve all been “too close” to a problem. Where you’ve spent so much time poking, pulling, and examining the issue that you lose all perspective—how you got there, where you’re going, and why it even matters. When we step back from the problem, the big picture becomes clear and a solution takes shape. For B2B…

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Changing the B2B Game with Personalization

By Maria Orozova / Design, Marketing

One of our favorite misconceptions at MODintelechy is the idea that B2B marketing is supposed to be serious, boring, and adhere to unwritten rules from the stone ages. As if B2B customers are against being surprised and delighted with personalized content tailored to their needs. This begs a question—what have B2B sales teams been doing…

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The B2B Creative Revolution You’re Likely Ignoring

By Maria Orozova / Design, Marketing, Sales Enablement

Marketing is all about capturing attention. And when it comes to capturing attention, creativity is the best way to get there. But after 20+ years of leading creative for a multitude of audiences, I had to ask myself a question: Where’s the love for B2B? Why is it often considered “less than” B2C? I pour…

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TSIA World ENVISION 2023: Insights, Takeaways, & Client Awards

By Cal Cavness / Marketing, Sales Enablement, Strategy, Technology

Another year, another TSIA World ENVISION conference in Las Vegas —where some of the brightest minds in digital transformation gather to share their perspectives on unifying organizations, leveraging data, and unlocking annual recurring revenue. The theme this year was “Silo Busting to Drive Profits & Growth”—tailored to address the four major consequences of silos, present…

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The Art of the Win-Back Email Campaign

By Cal Cavness / Customer Success, Marketing, Sales Enablement, Strategy, Technology

In the fast-paced world of technology, customer retention is a critical aspect of a company’s success. Sure—losing customers is inevitable, but it is equally essential to have a well-crafted win-back email campaign to re-engage with those who have previously utilized your products and/or services. Win-back email campaigns are a vital customer retention strategy aimed at…

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Chicken & Egg

Sales and Customer Success: Is It the Chicken or the Egg?

By Cal Cavness / Customer Success, Marketing, Sales Enablement, Strategy

When it comes to a healthy dynamic between Sales and Customer Success teams in achieving customer revenue goals, an age-old adage comes to mind: Is it the chicken or the egg?  Meaning—what comes first? Who supports who? And which is more important? As you might have gathered from the old saying, the answer is a complicated…

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Forrester B2B NA 2023 Recap: Customer-Obsessed Growth Engine + Lifecycle Revenue Marketing + Customer Value Realization

By Cal Cavness / Marketing, Sales Enablement, Strategy, Technology

We attended the Forrester B2B North America Summit 2023 this month, and needed a place to organize all of the knowledge we gathered along the way. So, here we are—paying it forward with some of our favorite insights from the week. The goal of this conference was to provide guidance to B2B sales, marketing, and…

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Mapping

Channel Partner Enablement Through the Lens of Strategy, Technology, and Transformation

By Cal Cavness / Marketing, Sales Enablement, Strategy, Technology

At MODintelechy, we categorize our capabilities into three buckets—strategy, technology, and transformation. Is there overlap amongst these three buckets? Yes, and by design. We like to think of it more as synergy, as there are very few silos within effective ecosystems. A transformation effort will impact technology, technology implementations will impact strategy, and so on…

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TSIA World INTERACT 2023 Recap: Growth, Renewals, & Tiger Tails

By Cal Cavness / Marketing, Sales Enablement, Strategy, Technology

Another year, another TSIA World conference in Orlando—where some of the brightest minds in digital transformation gather to share their perspectives on unifying organizations, leveraging data, and unlocking annual recurring revenue. For those lucky enough to attend, the wealth of knowledge was invaluable. For those that weren’t, you’re in luck—because I jotted down some of…

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Why You Should Embrace The Customer Journey—And How To Begin

By Maria Orozova / Marketing, Sales Enablement, Strategy

We’ve come a long way since the days of broad, singular marketing campaigns, where you’d spend months tinkering on a “catch-all” concept designed to capture as much of your audience as possible. Looking back, we really were boxed in. But with the rise of digital marketing, we can now create personalized experiences that cater to…

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Account Intelligence

Leveraging Account Intelligence to Drive Marketing, Sales, and Customer Success Outcomes

By Cal Cavness / Data + Analytics, Marketing, Sales Enablement, Strategy, Technology

When we hear marketing and sales jargon like “account intelligence,” our first thought is often “technology.” And sure, technology plays a major role, but what is it in service of? Reaching our customers. Or more specifically, the person behind the customer. As the practice of gathering and analyzing data to provide actionable insights, account intelligence…

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Tacos

Expansion Selling: Strategies, Tactics, and Tacos

By Cal Cavness / Marketing, Sales Enablement, Strategy

This morning, I returned to my favorite place for breakfast. I ordered my standard bacon, egg, and cheese taco (look, we love our tacos in Austin). The cashier asked if I wanted to add avocado. An extra dollar…why not?  She then asked if I wanted an iced coffee. I could use a morning pick-me-up…sure!  And for just…

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The Hidden Value Of Creative: How To Pitch Where Others Pass

By MODintelechy / Blog, Design, Marketing, Strategy

Every creative agency wants to work on the next eye-catching, brake-slamming billboard. Wait, let me try that again—every creative agency wants to work on the next eye-catching, thumb-stopping Instagram ad. Either way, our understanding of creative services tends to be boxed into one line of thinking. From marketing collateral and social assets to rebranded websites…

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Expansion Revenue: The Opportunity is Right Under Your Nose

By Cal Cavness / Marketing, Sales Enablement, Strategy

Have you ever looked at a revenue goal and thought wow, that’s a little aggressive. Or better yet, have you ever looked at one and thought aggressive isn’t even a word that does this goal justice. When it comes to global organizations on the inevitable path toward growth, revenue is the only way to get…

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When It Comes To Brand Presence, Take Your Own Advice

By MODintelechy / Design, Marketing

As marketers, we know the importance of having a strong brand presence—to stand out from the competition, get recognized by customers and reinforce your mission. It’s something that we tell our clients on a daily basis. But as agencies try to sell robust brand and content strategies to their clients, when’s the last time they…

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The Agency Ecosystem: A Story Of ‘And,’ Not ‘Or’

By Maria Orozova / Agency Culture, Marketing

During the heat of the 2008 recession, I decided it was a good time to start my own business. Yes, you read that right. My vision was simple: rethink how we engage with clients, solve their problems, and use design to impact their business. From there, my first full-service creative marketing firm was born. My…

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Maria Orozova Joins Forbes Agency Council

By MODintelechy / Agency Culture, Marketing

Maria Orozova, Co-Founder of data-driven marketing firm, MODintelechy, has been accepted into Forbes Agency Council, an invitation-only community for owners of and executives in successful public relations, media strategy, creative, and advertising agencies. Maria was vetted and selected by a review committee based on the depth and diversity of her experience. Criteria for acceptance include…

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ABJ’s 2022 Women in Business Award Winner

By MODintelechy / Agency Culture, Marketing

Congrats to MODintelechy’s fearless Founder, Maria Orozova, for taking home Austin Business Journal’s 2022 Women in Business Award! According to ABJ, a total of 139 were nominated for the award (previously Profiles in Power)—which has a specific emphasis on career advancement, present company success, business leadership, and community involvement. Top influential female professionals across Central…

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