By Cal CavnessStrategy

Why You Should Embrace The Customer Journey-And How To Begin

We’ve come a long way since the days of broad, singular marketing campaigns, where you’d spend months tinkering on a “catch-all” concept designed to capture as much of your audience…

Leveraging Account Intelligence to Drive Marketing, Sales, and Customer Success Outcomes

When we hear marketing and sales jargon like “account intelligence,” our first thought is often “technology.” And sure, technology plays a major role, but what is it in service of?…

By Cal CavnessEnablement, Post-Sales, Strategy

Expansion Selling: Strategies, Tactics, and Tacos

This morning, I returned to my favorite place for breakfast. I ordered my standard bacon, egg, and cheese taco (look, we love our tacos in Austin). The cashier asked if…

By Creative TeamCreative, Strategy

The Hidden Value Of Creative: How To Pitch Where Others Pass

Every creative agency wants to work on the next eye-catching, brake-slamming billboard. Wait, let me try that again-every creative agency wants to work on the next eye-catching, thumb-stopping Instagram ad….

By Cal CavnessEnablement, Post-Sales, Strategy

Expansion Revenue: The Opportunity is Right Under Your Nose

Have you ever looked at a revenue goal and thought wow, that’s a little aggressive. Or better yet, have you ever looked at one and thought aggressive isn’t even a…

By Creative TeamCreative

When It Comes To Brand Presence, Take Your Own Advice

As marketers, we know the importance of having a strong brand presence-to stand out from the competition, get recognized by customers and reinforce your mission. It’s something that we tell…

By MODintelechyAgency

Tips For Building Culture In A Hybrid Workplace

A few months ago, I surprised myself. After promoting one of our strongest employees to a senior account director position, I reflected back on her experience-she was hired over the…

By Maria OrozovaAgency

The Agency Ecosystem: A Story Of ‘And,’ Not ‘Or’

During the heat of the 2008 recession, I decided it was a good time to start my own business. Yes, you read that right. My vision was simple: rethink how…

By Adrian OlveraStrategy

The Human Problem (and Potential) of Digital Transformation

In business today, some may be exhausted thinking about Transformation. Transforming. Always changing. Why can’t we just stand still for a moment? Some see transformation as a buzzword that has…

By Maria OrozovaAgency

The Power of Partnership: Why We Don’t Have “Clients”

The word “client” often seems to represent a certain coldness, implying that your relationship is strictly transactional and will be dictated by terms in a contract. While terms and contracts…

By Maria OrozovaAgency

Agency Life And The Self-Fulfilling Prophecy Of Stress

Let’s face it, stress is a real issue in most industries. And in the agency world, where life moves just a little bit faster, that stress can feel relentless. It…

By MODintelechyAgency

MODintelechy Joins TSIA as a Consulting Alliance Partner

MODintelechy, a data-driven agency specializing in digital customer experiences, is pleased to announce that it has joined the Technology & Services Industry Association (TSIA) as a Consulting Alliance Partner in…

By MODintelechyAgency

Maria Orozova Joins Forbes Agency Council

Maria Orozova, Co-Founder of data-driven marketing firm, MODintelechy, has been accepted into Forbes Agency Council, an invitation-only community for owners of and executives in successful public relations, media strategy, creative,…

By MODintelechyAgency

ABJ’s 2022 Women in Business Award Winner

Congrats to MODintelechy’s fearless Founder, Maria Orozova, for taking home Austin Business Journal’s 2022 Women in Business Award! According to ABJ, a total of 139 were nominated for the award…

By Calen BacyData + Analytics

Google Analytics 4: The Time is Now

01 _ Say Goodbye to Universal Google’s Universal Analytics, also known as UA, has been the world’s most current and free data collection tool for detailed web-based analytics since the…

By Cal CavnessEnablement, Strategy

Revenue Enablement: Aligning to the Customer Experience

01 _ Introduction In May 2021, top research and advisory firm Gartner made a striking prediction – 75% of the highest growth companies in the world will be moving away…

By Cal CavnessConferences & Events

The Best of Forrester’s B2B Summit North America 2022

After attending the Forrester B2B Summit North America this past week, I was inspired to share some takeaways from the event.  I’m not going to lie; I was looking forward…

By Calen BacyStrategy

Meta’s Solution to a Cookie-less Future

Wait, what’s happening to cookies? And more importantly, what are cookies? Cookies are small pieces of code that are placed in your browser when you visit a website. They usually…

By Amanda CardonaTechnology

What to Expect When You’re Expecting… a CDP

Considering adding a Customer Data Platform (CDP) to your martech stack? CDPs have the game-changing potential for most organizations-from connecting disparate data sources and creating a unified view of customers…

By Strategy TeamPost-Sales, Strategy

Scaling your Sales Efforts with Renewals Automation 

Unless you’re Michael Scott from the hit TV series “The Office,” you know it’s cheaper to keep an existing customer rather than signing up a new one. But cost isn’t…